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FAQs

We are here to address your queries and questions and to serve you with care.

Expert Doctors

Our highly qualified medical team is comprised of subject matter experts and leader in the medical field, working in unison to provide you with utmost care.

Comprehensive Disciplines

With over 20 specialized departments, Ibn Al-Nafees Hospital is pleased to offer you a complete and comprehensive service for all your medical needs.

Openness and Honesty

We value your input and feedback as we place great emphasis on improving our service to meet your needs and personal requirements.

Frequently Asked Questions

Helpful information to address your queries

What are your regular office hours?

Most clinics are available from Sunday to Thursday from 8am to 9pm. However, certain clinics may have different operating hours, which you can find out about by calling the hospital at your convenience. Our emergency services operate around the clock.

What is your appointment policy?

You are welcome to call Ibn Al-Nafees Hospital to book an appointment at anytime. If you need assistance, our dedicated reception staff will direct you to the correct department. If you request an appointment online, kindly wait for confirmation by phone.

What should I do if I′m ill?

We strongly encourage you to remain calm, and contact us immediately. Our team of qualified experts can help diagnose the cause of your illness and recommend the best treatment to help you feel better.

How do I get a refill on my prescription?

Ibn Al-Nafees Hospital hospital conveniently has a pharmacy on the ground floor of the main hospital building that is fully stocked with all of the medication that you may require.

What do I need to bring with me to the hospital?

There are some essentials that you will need to bring, including your CPR card and Medical Insurance Card. Other than that, you are welcome to bring personal comfort items such as loose clothing in case of admittance to the ward.

Where do I go to donate blood?

We commend your conscientious decision and invite you to contact our friendly reception staff who will be able to direct you to the relevant department.

What are the patient visiting hours and restrictions?

Visiting hours are between 8am to 8pm each day, without exception. This is to ensure that patients are not disturbed and have sufficient time to rest and recuperate.

How can I contact a patient in the ICU?

Please contact +973 1782 8282 where our friendly reception staff will put you in touch with the ICU and nursing team who can handle your query.